Framed Mirror 800mm Round Matte Black
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Questions & Answers
Including a 2-year limited warranty from the date of purchase against defects that have arisen solely from faulty materials or workmanship in the Mirror products. Our products come with guarantees that cannot be excluded under the Australian Consumer Law.
- The product warranty period commences from the date of purchase
- At its sole discretion, Tilemall will repair or replace the defective product or parts thereof.
- Installation of faulty, warped, chipped, or damaged products will void our warranty.
- Colour Variations: There might be natural variations in the colour, pattern, and finish. Products may be slightly different from the ones featured in the photos.
This warranty does not cover the following:
- Inability to provide proof of purchase and/or certificate of electrical safety (COES) when required by Lamex Bathrooms.
- Damage to the product as a result of misuse, accident, modification, or self-repair
- Products that are not installed by Licensed Electricians and/or Trades personnel in accordance with local regulations.
- Lamex Bathrooms shall not be liable for any incidental or consequential damages arising out of defects in this product, whether or not caused by its negligence.
- The cost of pickup and delivery.
- Products purchased from unauthorized retailers/online sellers purchased "as-is" or used/previously owned.
Installation and Care
- Ensure the mirror is securely screwed to the wall.
- Use provided wall anchors and screws for a stable installation.
- Confirm that the mirror is level to achieve a balanced and polished look.
- Do not cut the wire plug; connect it intact to the designated socket with the On & Off switch button.
- For safety & warranty, hire a Licensed electrician for electrical installations.
- Keep the mirror main power switch turned OFF when the mirror is not in use.
- It is strongly recommended to keep the mirror switch turned off when the mirror is not in use. This practice is essential to prevent unnecessary wear and potential damage to the switch and other electrical components. When the switch is left in the ON position, a continuous flow of current passes through the switch and various electrical parts, even when the mirror is not actively being used. Over time, this persistent electrical flow can lead to increased wear on the switch mechanism and may contribute to the deterioration of other electrical components within the mirror.
- By ensuring the switch is turned OFF when not in use, you not only conserve energy but also contribute to the longevity and optimal functionality of your mirror. This simple habit helps maintain the electrical integrity of the mirror, ensuring a reliable and safe user experience over an extended period.
- Always use a soft, scratch-proof cloth or a gentle paper towel for cleaning.
- Avoid abrasive materials or harsh chemicals that may damage the mirror surface.
- Gently wipe the mirror to maintain its clarity and pristine appearance.
Delivery and Return
This product has 2-4 business days of lead time.
Typically, when you add it to your shopping cart or at checkout and enter your postal code, our website will obtain real-time shipping quotes and estimated delivery times from the shipping company.
This time is only an estimated reference for the required shipping time provided by the shipping company, and it is not used as a guaranteed standard for delivery time.
The delivery time for most products is typically 5 - 7 business days for metropolitan areas and 7-14 business days for regional areas.
Tilemall employs an immediate order processing system upon order confirmation. We advise customers to make their selections carefully, as refunds may not be available for change of mind after an order is placed. If you change your mind, exchanges can be made within 30 days of receipt, provided the items have not been installed. Customers are responsible for arranging and covering the cost of return shipping to Tilemall's Sydney warehouse in Camellia, NSW 2142. Please note, that there is a 25% restocking fee applied to any exchanges.